7-Day Money-Back Guarantee
Not satisfied? Get a full refund within 7 days of your first payment. No questions asked.
Our Commitment
We're confident that Coach Josh Official will help you level up your boxing game. But we understand that every fighter is different. That's why we offer a straightforward refund policy.
Eligibility for Refund
First-time subscribers can request a full refund within 7 days of their initial payment.
Technical issues preventing access to content may qualify for partial or full refunds on a case-by-case basis.
Billing errors will be refunded immediately upon verification.
How to Request a Refund
To request a refund:
- Email coachjoshofficial@playersclubllc.com with the subject line "Refund Request"
- Include your account email address
- Briefly explain why you're requesting a refund (optional but helpful)
Refunds are typically processed within 5-7 business days. The funds will be returned to your original payment method.
Non-Refundable Items
- Subscription payments after the 7-day trial period
- Physical merchandise (unless defective)
- One-on-one coaching sessions already completed
Cancellation
You can cancel your subscription at any time. When you cancel:
- You'll retain access until the end of your current billing period
- No further charges will be made
- You can resubscribe anytime
To cancel, go to your account settings or email us.
Questions?
If you have any questions about our refund policy, please contact us. We're here to help.